Privacy Policy

Your privacy is important to us.

At Muffet & Louisa, we are committed to respecting your privacy and protecting any private information you share with us, such as your name, address, phone number or banking information.

This privacy policy will let you know what personal information we may collect from you when you visit our web sites and how we use that information.

As a part of our commitment to your privacy, Muffet & Louisa will let you know when you can choose not to have us contact you. We’ll honor your requests not to share your information or not to receive mail or other solicitations from us.

Collecting Information About You

In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.

There may be times (such as when you purchase or order a product, subscribe to a service, register an account, or to participate in contests or promotions, etc.) at which we might ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, birth date, gender, occupation, personal interests, etc. We also keep a record of your online product purchases. Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may not be able to complete your purchase, or access certain services, offers and content on our web site.

Using Information About You

We may use information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you about new products, services and offers, and providing you with information from and about Muffet & Louisa.

We may contract with companies or persons to provide services such as credit card processing, shipping, data management, promotional services, etc. We give these partner companies only the information they need to perform these services. We ask our partner companies to confirm that their privacy practices are consistent with ours.

Editing, Updating, Correcting and Deleting Information About You

We want to communicate with you only if you want to hear from us. If you don’t want to receive information from us, please let us know by calling us at 1-866-382-3201, by sending us an email, or by opting out when the opportunity is provided. Remember to include your email address, full name, and the kind of information you do not want to receive. If you would like to update or correct your email address, street address or other personal information with us please contact us the same way.

Your Feedback

To help us improve our privacy policy and practice, please give us your feedback. You may call, email us or write to us at:

MUFFET AND LOUISA
1437 Store Street
Victoria, BC V8W 3J6
Phone: 250-382-3201
Toll-free: 1-866-382-3201

Email: info@muffetandlouisa.com